Privacy Policy

Welcome to Jalewa! Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use Jalewa, an online marketplace for buying and selling digital products like codes, themes, plugins, audios, videos, and graphics. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We collect personal information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Billing and shipping information
  • Payment information (handled by third-party payment processors)
  • Profile details (such as username, avatar)

1.2 Usage Data
We collect information about your use of Jalewa, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited, time spent, and other interactions on the platform

1.3 Cookies and Tracking Technologies
Jalewa uses cookies and similar tracking technologies to enhance your experience, personalize content, and analyze site performance. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Account Management: To create, maintain, and manage your account.
  • Transaction Processing: To process payments and complete transactions.
  • Customer Support: To assist you with inquiries, complaints, or other support needs.
  • Platform Improvement: To improve our website, products, and services based on user feedback and behavior.
  • Marketing: To send you promotional materials, special offers, and other information about Jalewa (only if you have opted in).
  • Security: To protect against fraud, unauthorized transactions, and other potential security issues.

3. How We Share Your Information

We may share your information with:

  • Service Providers: We engage third-party providers to help with payment processing, analytics, email services, and hosting. These providers only access your data as necessary to perform their functions.
  • Legal Compliance: We may disclose your information if required to comply with a legal obligation, such as in response to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

We do not sell, rent, or lease your personal information to any third parties.

4. Data Security

Jalewa takes reasonable measures to protect your information from unauthorized access, alteration, or disclosure. We use industry-standard security practices, such as encryption, firewalls, and secure server storage. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Privacy Choices

5.1 Account Information
You may update, correct, or delete your personal information by logging into your account or contacting us. Deleting your account will erase your data from our active database, though some information may remain in backup storage for legal compliance.

5.2 Marketing Communications
You can opt out of receiving marketing emails by following the "unsubscribe" link in any email or contacting us. However, we may still send you non-promotional emails, such as those about your account or transactions.

5.3 Cookies
You can manage cookie preferences in your browser settings. Disabling cookies may affect certain features of Jalewa.

6. Children’s Privacy

Jalewa is intended for users over the age of 18. We do not knowingly collect or solicit information from individuals under 18. If we become aware of any data collected from minors, we will delete it immediately.

7. International Data Transfers

Jalewa is based in [Country/Region]. If you are accessing our services from outside [Country/Region], please be aware that your information may be transferred to, stored, and processed in [Country/Region]. By using our platform, you consent to these transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. Continued use of Jalewa following any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using Jalewa, you acknowledge that you have read, understood, and agree to this Privacy Policy.